SHOP POLICIES  

Because everything we do is customized with engraving, we do not accept RETURNS, unless it is our mistake.

1:ORDERS

Orders are easy to place.  If you find that the character allowance on your item is not enough, please contact me.    In some cases, the orders will be done via email/phone.  www.coleensawards@gmail.com">www.coleensawards@gmail.com/620-275-5962.

Allow two weeks for your order to be completed. Many times it is quicker, but it depends on our busy season and what I have in stock.  I recommend planning a month ahead for your own peace of mind.

2:SHIPPING

3:GIFT SHIPPING

Typically, Shipping will be UPS or FED EX

 

 

 

We will be happy to ship to another location.  Please note that in comments.

4:RETURNS